Track your parcel

Enter your tracking code to see where your parcel is and every stop it has made. You can check up to 10 codes at once.

What we deliver

A small fleet, our own drivers, and one person answerable for every parcel from pickup to doorstep.

Door-to-door parcels

We collect from the sender and hand over at the recipient’s address, with a status update at each stage.

Online store orders

Regular runs for e-commerce sellers. Each order gets its own tracking code your customers can follow.

Scheduled pickups

Book a fixed daily or weekly collection so your outgoing parcels leave on time without a phone call.

Tracked from start to finish

Every parcel is logged at the warehouse, on the road and at delivery, and the tracking page updates as it moves.

Tracking that answers the question

Everything on the tracking page is there to tell you one thing: where your parcel is now.

Updated at every stage

The page changes each time your parcel is registered, loaded, on the road, out for delivery or handed over.

Every stop on record

See the full history with the place and time of each update, newest first.

Several parcels at once

Paste up to 10 tracking codes, one per line, and see all of them on one page.

A direct link to your parcel

The link in your shipping message opens your parcel’s status straight away, with nothing to type.

Works on any device

Check from your phone, tablet or computer. There is no app to install and no account to create.

Private by design

A parcel can only be looked up with its exact code, and the tracking page never shows the recipient’s name.

How a delivery works

Four stages, each one visible on your tracking page.

  1. We receive the order

    Your parcel is registered and you get a tracking code.

  2. It reaches our warehouse

    We check it, sort it by destination and load it onto the right vehicle.

  3. It travels to your area

    The parcel is in transit. The tracking page shows the last point it passed.

  4. The driver delivers it

    Once it is out for delivery it is on its way to your door, and the status changes to delivered at handover.

What each status means

The six statuses you can see on a tracking page.

Order received

We have the shipment details and a tracking code has been issued.

At warehouse

The parcel is in our warehouse, being checked and sorted.

In transit

The parcel has left the warehouse and is travelling toward its destination.

Out for delivery

The parcel is on the delivery vehicle and heading to the address.

Delivered

The parcel has been handed over at the delivery address.

Delivery attempted

The driver could not complete the delivery. The note on the tracking page explains the next step.

Common questions

If your question is not here, contact us with your tracking code.

Where do I find my tracking code?

It is in the shipping confirmation email or message you received when your order was sent. It starts with NL and looks like NL-7H2K-9QXM.

Can I track more than one parcel?

Yes. Type or paste up to 10 tracking codes into the box at the top of the page, one per line, and press Track.

My code shows “not found”. What now?

Check for typing mistakes first. A new code can take a little while to appear after you receive it. If it still does not work the next day, contact us.

How often is the tracking page updated?

Each time your parcel changes stage: when it is registered, arrives at the warehouse, leaves in a vehicle, goes out for delivery and is handed over.

What happens if nobody is home?

The status changes to “delivery attempted” and the driver’s note explains the next step. We arrange a new delivery with you.

Can I change the delivery address?

Contact us as soon as possible with your tracking code. Changes are possible until the parcel is out for delivery.

Have a tracking code?

See where your parcel is right now.

Track a parcel

Contact us

Have your tracking code ready so we can find your parcel straight away.

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